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Refund and Returns Policy

Thank you for choosing 2nd Mile Co. Ltd as your trusted provider of Aluminium & other metals. We want you to be completely satisfied with your purchase. Please read our refund and return policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you.

1. Return/Exchange/Refund Timeline

We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or exchanges are accepted within 14 days from the date of purchase. We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your purchase while also ensuring a fair policy for our business.

2. Acceptable Item Conditions

To be eligible for a return or exchange, the item must be in its original condition, including all tags and packaging (if applicable). Please note that certain items may have specific conditions for return due to their nature, and these conditions will be clearly communicated on the product page.

3. Refund and Shipping Charges

We understand the importance of transparent and fair refund and shipping charges. Our policy aims to be reasonable. If you no longer require the item for whatever reason, your purchase will be refunded minus the original shipping costs upon safe return of the item. If however the item was sent out erroneously, or you received the wrong item, we will provide free return shipping and a full refund upon safe return.

For refunds, we offer the following options:

4. Items Eligible for Refund/Return/Exchange

While we strive to accommodate such requests, please note that not all items on our website are eligible for exchange, refund, or return. The following categories of products are generally not eligible for the same:

5. Avoiding Chargebacks

Our comprehensive refund and return policy is designed to create a transparent and equitable relationship with our customers. By providing clear guidelines for refunds, we aim to empower you with a clear understanding of your rights.If you have any questions about our refund and return policy, please don’t hesitate to contact our customer support team at Your satisfaction is our priority, and we’re here to assist you.

Thank you for choosing Full Armour!

Full Armour
2nd Mile Co. Ltd
Centenary Business Centre
Nuneaton, Warwickshire,
CV11 6RY
[Last Updated: 19.10.2023]